Gaya APA

Coxhill, M. (1998). FRONTLINE MANAGEMENT INITIATIVE DEVELOPMENT KIT : Frontline Focus, Implementing the Frontline Management Initiative . Australia: Prentice Hall.

Gaya MLA

Coxhill, Matthew. "FRONTLINE MANAGEMENT INITIATIVE DEVELOPMENT KIT : Frontline Focus, Implementing the Frontline Management Initiative". Australia: Prentice Hall, 1998. Text.